Your opinion counts

We would like to know what you think of POLY-RAPID, so that we can still further improve and offer you an even better service.

1. How have you found out about POLY-RAPID?
Newspaper
Posters/advertising
Internet
Vehicles
Recommendations (customers, friends, family etc.)
Other:

2. Have our services achieved the agreed goals?
Exceeded
Yes
Partly
No*
*Please give a reason why you were not satisfied:

3. How do you feel about our price-performance ratio?
Excellent
Good
Average
Bad*
*Please give a reason why you were not satisfied:

4. How do you rate our response time?
Offers?
Excellent
Good
Average
Unsatisfactory
Call back?
Excellent
Good
Average
Unsatisfactory
Complaints?
Excellent
Good
Average
Unsatisfactory

5. How do you rate the behaviour of our employees on the telephone?
Competent
Incompetent*
Friendly
Unfriendly*
no contact on the telephone
*Please give a reason why you were not satisfied:

6. How do you rate the behaviour and appearance of the cleaning crew on site?
Excellent
Good
Average
Unsatisfactory*
*Please give a reason why you were not satisfied:

7. How was the support of our project manager?
Excellent
Good
Average
Unsatisfactory*
*Please give a reason why you were not satisfied:

8. What do you think of our internet presence?
Informative
Not very informative*
Clear
Unclear*
Optically attractive
Ooptically unattractive"*
*Please tell us what is not good:

9. What is the likelihood that you will recommend us?
High
Low
Very low*
*Please give a reason why you will not recommend us:

General Comment

Your personal data:
Customer  Supplier  Interested









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